Last Updated: January 2026
Please read this policy carefully before making your booking. By completing your purchase, you acknowledge and agree to these cancellation terms.
Cancellations must be submitted in writing via email to [email protected]. The cancellation date is determined by when we receive your written request, not when you mail it.
Full Refund (100%) - Cancel 30 or more days before January 20, 2026, and receive a complete refund of all fees paid.
Partial Refund (50%) - Cancel 15-29 days before the event and receive a 50% refund. This covers non-recoverable vendor costs.
No Refund - Cancellations within 15 days of the event are non-refundable. At this point, all vendor commitments are final.
3.1 Timeline: Approved refunds will be processed within 10-14 business days of receiving your cancellation request.
3.2 Method: Refunds will be issued to the original payment method used for the booking.
3.3 Processing Fees: Credit card processing fees are non-refundable.
If Panama Kosher Fest cancels the event for any reason:
5.1 Name Changes: Name changes for attendees are allowed up to 7 days before the event at no charge. Contact us with the updated information.
5.2 Package Upgrades: You may upgrade your package (e.g., from Hotel Package to Complete Package) at any time before the event by paying the difference.
5.3 Package Downgrades: Downgrading packages may be subject to cancellation fees based on the time frame.
Failure to attend the event without prior cancellation will result in forfeiture of all fees paid. No refunds will be issued for no-shows.
In the event of circumstances beyond our control (natural disasters, pandemics, government restrictions, etc.), we will work with attendees to provide the best possible solution, which may include:
8.1 Hotels: Hotel cancellations are subject to individual hotel policies. We will assist with coordination, but hotel-specific policies apply.
8.2 Flights: Flight cancellations are subject to airline policies. Group flight bookings may have different cancellation terms than individual bookings.
We strongly recommend purchasing travel insurance to protect your investment. Travel insurance can cover cancellations due to illness, family emergencies, and other unforeseen circumstances not covered by our cancellation policy.
To cancel your booking:
If you have questions about our cancellation policy, please contact us:
Email: [email protected]
Subject Line: "Cancellation Policy Question"